Frequently Asked Questions
What is Fondlee?
Fondlee is a personalized greeting card creator. You upload a photo and add a message, and we will design a unique, one-of-a-kind card just for you. Share it digitally or order a beautifully printed card delivered to your door.
Is designing a card free?
Yes! Designing your card is completely free. You can create and preview your personalized card at no cost. Digital downloads and printed cards are available for purchase.
Do I need to create an account?
No account is needed. Just visit the site, upload a photo, type your message, and your card is ready. It's that simple.
How long does it take to create a card?
Your personalized card is created in less than a minute. Once it's ready, you can download or share it immediately.
What kind of photo should I upload?
Any clear photo of a person works great — a selfie, a portrait, or a candid shot. The better the lighting and focus, the better your card will look. Photos with a single person tend to produce the best results.
Can I use Fondlee for any occasion?
Absolutely! While greeting cards are popular for birthdays, you can create cards for any occasion — thank you notes, congratulations, holidays, get well wishes, or just because you're thinking of someone.
How does Fondlee design my card?
Fondlee takes your photo and message, then creates a unique card design that incorporates both. Every card is truly one-of-a-kind — no templates or cookie-cutter designs.
Can I order a printed card?
Yes! After your card is created, you can order a professionally printed 5×7 folded card on premium matte cardstock, delivered to any US address. Your digital copy is automatically unlocked when you purchase the printed card — no extra charge.
Does buying the printed card include a digital copy?
Yes! When you purchase a printed card, your digital copy is unlocked automatically at no extra charge. You'll receive an email with your digital share link so you can download or share the card right away while your printed card is on its way.
How much does a printed card cost?
A printed card is $14.99 and includes free shipping, a matching envelope, and your digital copy. If you previously purchased the digital version for $1.99, that amount is applied as a credit toward your printed card order.
I already purchased the digital card. Can I get a discount on the printed version?
Yes! If you already purchased the digital version, your $1.99 is applied as a credit when you order the printed card. You'll see the discounted price automatically when you go to order.
How long does shipping take?
Printed cards are produced and shipped within a few business days. Delivery times vary by location, but most orders arrive within 5–10 business days. You'll receive tracking information once your card ships.
What if I don't like the card designs?
You can create new designs by going back and trying again. Each design is unique, so you can keep creating until you find one you love — it's free!
Is my photo kept private?
Your privacy matters to us. Photos are used solely to create your card and are not shared with third parties or used for any other purpose.
What payment methods do you accept?
We accept all major credit and debit cards through our secure payment processor, Stripe. Your payment information is handled securely and never stored on our servers.
How do I contact support?
If you have any questions or run into any issues, reach out to us at support@fondlee.com. We're happy to help!